Air Hostess Training Institute in Chandigarh Email - info@airhostessacademy.in Call Now - +91 9216606006, Toll free - 1800-137-4455

Diploma in Customer Services In Chandigarh

Diploma Course in Hospitality, Travel and Customer Service

Diploma in Customer Services

Throughout the course, candidates explore the core elements of a first-class customer service, which includes the beneficial effects of customer service

Duration Eligibility Schedule
12 Months 17 to 27 years/Graduate Students Monday – Friday Download brochure
(2Hours Daily). OR Saturday -Sunday (4 Hours Daily)

This customer service diploma is designed for those seeking to develop an existing passion for superior service standards with professional level competencies. One of the most sought-after qualities at all levels of business worldwide is a comprehensive understanding of what any target audience expects and how to consistently exceed expectations. Therefore, the successful completion of this diploma has the potential to open doors to begin or advance existing careers in any area of ​​the industry, encompassing both the public and private sectors.

Throughout the course, candidates explore the core elements of a first-class customer service, which includes the beneficial effects of customer service quality and the damaging impact of low service standards. The essential knowledge about understanding and presenting the needs of the clients is combined with the crucial theoretical teachings on the development of the customer service strategy and the coaching and training of the associated team. 

Course Content

  • Introduction to customer services
  • Understanding the customers
  • What is customer focused organization
  • Developing customer service strategy
  • Implementing a service excellence strategy
  • Training and development for customer service
  • Importance of effective communication
  • Building long-term customer relationships
  • Dealing with unprofitable clients
  • Importance of customer feedbacks
  • Handling complaints
  • Empowerment and property

Quick Enquiry





Text Widget

Nulla vitae elit libero, a pharetra augue. Nulla vitae elit libero, a pharetra augue. Nulla vitae elit libero, a pharetra augue. Donec sed odio dui. Etiam porta sem malesuada.

Recent Comments

    Eligibility

    Height -5.2 for Female & 5.8 for male |Age 17 – 27 years. | Education: – 10+2 and Above.|English & Hindi: – Read, Write| Personality: Enthusiastic, With Positive Attitude.